Articles

 Google Calendar Troubleshooting Information

If you are having some issues with a calendar item we will need you to provide some information...

 Google Chrome Profile Data

If you are having issues with Google Chrome then we may need your Chrome Profile information....

 Google Drive file information

When you are having problems with a Google Drive file, here are the things we need from you to be...

 How do I get support?

To get support from SixFive for a product you have with us, can be done via a few channels....

 How to Screenshot (Mac)

What makes a good screenshot? Tips for a good screenshot:  Include all of your visible screen...

 How to Screenshot (PC)

What makes a good screenshot? Tips for a good screenshot:  Include all of your screen If...

 How to take a screenshot or record a video of your screen

We may ask you to record a video of your screen so we can see what's on your screen in order to...

 Making a HAR File

In some cases we need to see what you are doing, and this can be provided in the form of a screen...

 Original Email Message Headers

If you receive an email that requires further investigation we will require you to provide the...

 Using the email log search to find inbound or outbound emails

The email audit log helps us get more information about emails coming and going from your...

 What is the scope of support for Google Workspace?

When you ask for support, what will SixFive provide?  What services are supported? SixFive and...