Upstream connection issue (Resolved)
  • Priority - Critical
  • Affecting Other - Flywheel
  • Our hosting partner is experiencing network connectivity from their network partners. 

    The issue is being investigated, however is causing some outages to websites. 

    20:42 this is from Fastly a major caching and network provider across the globe. it is affecting many sites large and small such as UK government, PayPal and New York Times. 

    You can follow the updates here: 

    https://status.fastly.com/incidents/vpk0ssybt3bj

    As soon as they are able to restore service we will be back up and running. 

    20:52 - the issue has been identified and sites are returning to normal service. 

    21:00 - issue has been fixed and is being monitored by Fastly

    Have a great evening folks!

  • Date - 08/06/2021 20:07 - 08/06/2021 21:00
  • Last Updated - 19/12/2021 11:05
Wordpress emergency maintenance (Resolved)
  • Priority - Critical
  • Affecting Other - Managed Wordpress Hosting
  • We are experiencing some downtime with Wordpress hosting. This is due to some emergency maintenance being carried out at our facility. The expected downtime was to be 5-10 minutes, and our engineers are aware of the issue and are working to get the sites back up and running as soon as possible. 

    07:15AM - The issues have been identified and we are working through all sites to bring them back up

    07:39AM - Many sites are now resolved and we are working through the remaining few. 

    08:13AM - All sites are now reporting as live again. If you continue to see a 404 error please follow instructions ate refreshyourcache.com and try another device. Also check on downforeveryoneorjustme.com to see if the site is live for others.  

    If you continue to experience issues please create a support ticket or email support@sixfive.com.au with your device details, ISP and location, if you are using wifi or 4g and what you have tried. 

  • Date - 25/02/2021 06:11 - 25/02/2021 08:13
  • Last Updated - 25/02/2021 08:15
PHP Upgrade (Resolved)
  • Priority - High
  • Affecting Other - Managed Wordpress Hosting
  • We will be conducting mandatory maintenance to upgrade sites to PHP 7.4 on 25/11/2020 at 3 AM AEDT

    For the upgrade to go as smoothly as possible, we recommend ensuring all your plugins and themes are up to date! Although we expect minimal to no downtime, any out of date plugins or themes may cause site-level issues due to incompatibility.

    Please note that this maintenance is mandatory, and we are unable to adjust the assigned date and time. Thank you for your understanding, and feel free to reach out to us if you have any questions 

  • Date - 25/11/2020 03:00 - 25/11/2020 05:00
  • Last Updated - 25/02/2021 08:14
Gmail + Google Drive (Resolved)
  • Priority - Medium
  • Affecting System - GSuite (Gmail & Drive)
  • Google is reporting known issues with Gmail and Google Drive

    More information can be found here (Gmail) and here (Drive)

    Note you can continue to work offline on gmail.com or via drive.google.com and via your mobile device - changes will sync when they can. 

    We/Our below refers to Google and Gsuite teams.

    ** UPDATE 4:07 PM We are continuing to investigate this issue. We will provide an update by 8/20/20, 6:00 PM detailing when we expect to resolve the problem.

    ** UPDATE 5:37 PM Our team is continuing to investigate this issue. We will provide an update by 8/20/20, 6:21 PM with more information about this problem. Thank you for your patience.

    Gmail sending issues, Meet recording issues, Creating files issues in Drive, CSV user upload issues in Admin Console, Posting message issues in Google Chat

    ** UPDATE 9:50pm all issues resolved

  • Date - 20/08/2020 15:30 - 20/08/2020 21:00
  • Last Updated - 20/08/2020 22:05

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTPS SFTP Server Load Uptime
airlie
avalon
balmain
bondi
botany
brighton
clovelly
freshwater
malibu
manly
mornington