If you are a Google Workspace customer and you login to your Chromebook with that address (not an @gmail.com) then we will need to add Android Management to your account. Once done, we can then enable the ability to install apps on Chromebook from the Android store, such as our VPN app. 

Here's a quick video on how to do this: 

Once done please pop an email to support@sixfive.com.au and we'll hook up the remaining permissions for you. If you prefer, you can also do this yourself - you can learn about Enabling Google Play and managing apps on Chromebook on YouTube.