Adding a new user is very straight forward, and we'll even help you make it happen! 

You can complete the Add New User form to collect the details we need, and generate a ticket so you can track the request. A member of the team will make that happen for you and give you an update on the ticket.

Note you should be an administrator on your account to complete that form, and we are likely to validate the request with the account owner before creating the account. 

If you are on an annual payment plan then your new user license will be invoiced pro-rata to your anniversary. 

If you are on a monthly payment plan then you will receive an invoice for the number of days to your next invoice, and then your next invoice will reflect the new number of users.